CPAT FLEX Server is an automated egress and ingress management application that allows system operators to better isolate and prioritise network plant issues and address at-risk subscribers before they churn. It enables operators to set priorities in managing leaks and ingress events, to schedule repairs, and to create and close out events either automatically or manually. Its data reporting and extraction features are key in troubleshooting, trend reporting and compliance reports issuance.
CPAT FLEX Server is the perfect remote management application to keep devices up-to-date in the field. Furthermore, authorised users may access all their results from anywhere, anytime via the web or mobile application. In addition, the application offers an open API option platform for complementing existing PNM tools.
Key Functionalities
- Data management;
- Dispatch of egress and ingress trouble tickets;
- Web-hosting services;
- Data reporting and customised extraction.
Features
The CPAT FLEX Server application runs as a centralized web service. Servers ensure overall system redundancy, data backups, efficient data transfers, data integration, and storage distribution. The application includes a web-based geographic information system that locates and maps event data, such as AVL, leaks, and ingress. An unlimited number of concurrent users may access the CPAT FLEX Server from any PC, no matter their browser. The system administrator sets up user accounts and assigns proper access levels.
The CPAT FLEX Server is made available throughout the system operator’s organization, allowing users to view and analyze data. It enables the efficient dispatch of work orders using various functionalities, including the automatic selection and dispatch of work orders, with the ability to set specific user CLI targets. CPAT FLEX Server integrates seamlessly into existing operational processes and its open platform interfaces with any workforce management and/or PNM system.
Data Management
CPAT FLEX Server processes the uploaded data in real time to provide operators with an immediate access to the current state of their plant. Authorized users log in to the CPAT FLEX Server application over the internet to view, report and analyze data in real time. A series of comprehensive management reports provide detailed information by region, city or area. Users can choose to export data to an Excel or ASCII file format to meet their specific custom reporting requirements
Dispatch of Egress/Ingress Repairs
Egress/Ingress repairs can be automatically assigned to technicians via the CPAT FLEX Server application by enabling the dispatch function, or may be directly self-assigned by the technicians. The CPAT FLEX Server database allows the selection of leakage/ingress events according to their status, whether detected, assigned or repaired. The egress/ingress indexes are constantly updated as event status changes or new data is recorded.